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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

G. “Curious George” West.

January 26, 2023

1  out of  5 rating by G. “Curious George” West.
"Made me come all the way to their office to tell me they don't specialize in my type of case. After we discussed it over the phone. Wasted my time."

Afton Newsom

December 4, 2022

5  out of  5 rating by Afton Newsom
"Hands down the best insurance agent!! I’ve had State Farm with Don for 14 years!! They go above and beyond!!"


September 16, 2022

5  out of  5 rating by ALEXIS BALTIMORE
"It’s been such a pleasure working with Doms office. Ashley has made every interaction so easy & has gotten me the most out of my policy. Thank you again!"

Eric Henderson

April 16, 2020

1  out of  5 rating by Eric Henderson
"Don was my agent for 4 years. I went through hard times and lost my job following a car accident that ultimately ended with a surgery. I communicated to his rep Ramiro that i was unable to keep up with payments because i was unable to work. They agreed to pay my 80% of my rental while my vehicle was getting fixed (3 weeks). I closed the case with the rental company and paid my end of it. 3 months later State farm says i owe them $206. For the rental. 3 months after i closed the case! My policy was ultimately canceled due to non payment. Upon receiving the stimulus check. I called back to reinstate my policies. And pay what i owed. I was paying $167. For auto renters and life insurance. For the new policy, they offered me $287. For auto alone not including life or renters. Mind you.. were in the middle of a pandemic and nobody is working! Also the car accident i was involved in was not my fault and ive never had a ticket in my life. I would Not recommend Don Newsom or Statefarm to Anybody. I was a loyal customer for years. Raising my insurance over $100. Is how they showed their loyalty to me. Thank you Don.. class act!!"

Desiree Otis

November 2, 2019

5  out of  5 rating by Desiree Otis
"Everyone is so professional here. It's welcoming and James (my insurance guy) goes above and beyond to make sure I get discounts on my policies."


March 3, 2019

1  out of  5 rating by lahwiz
"No loyalty this agent site is blood thirsty, last agent site I was with before I was transferred here unexpectedly was very reasonable and able to work with you, definitely felt the care and branding big difference from there to here. This one site here has me exiting the company after 4 years no loyalty or care, payed a 80% of a plan that was 3 days past due in order to collect more funds after visiting a sick relative and my policy was payment was kindly returned as well as policy canceled without being told it’s canceled. If I didn’t check on my own it would’ve been a very hurtful bind I would have been put in by the State dmv and other fines, is that what a four year customer deserves here? I just don’t think I would carry that same morality with a four year or even one year customer but I guess that’s how business is done now and this is the new care for customers."

jason alakoski

June 28, 2018

5  out of  5 rating by jason alakoski
"They're super friendly and have always been there for me when i needed them. Period!!!"

Ana Celia Pantoja

June 25, 2018

1  out of  5 rating by Ana Celia Pantoja
"(Translated by Google) I feel really bad with your attention, I changed my insurance, asking that I cancel it the same day that I started with the other one, and what they did, they canceled it before...the DMV suspended my license plates without me knowing, they gave me a ticket and I start with they the process of rectifying the problem After 45 days they tell me that they still can't do anything to go to court and tell the judge that my insurance company has my papers in process they are disgusting they deceived me saying that today they gave me the paper to go to court and today they tell me that it is not there yet they have no Word they are shameless me without being able to move my car renting a car when I can borrowing cars to go to work and they don't care about anything only them terrible insurance better it is geico a lot cheaper (Original) Me siento super mal con su atención me cambié de aseguraba pidiendo q me la canselara el mismo día q comenzaba con la otra Y q hicieron me la cancelaron antes ...el dmv me suspendió las placas sin yo enterarme me dieron un ticket y comienzo con ellos el proceso de rectificación del problema Des pues de 45 días Me dicen q todavía no pueden hacer nada q valla A la corte y le diga al juez q mi aseguransa tiene mis papeles en proceso son un asco me engañaron diciendo q hoy me daban el papel para ir a la corte y hoy me dicen q todavía no está no tienen Palabra son unos descarados yo sin poder mover mi carro rentando carro cuando puedo pidiendo carros prestados para ir a trabajar y a ellos no les importa nada sólo ellos pésima aseguransa mejor esta geico muchísimo más barato"

Raushanah Singleton

June 25, 2018

5  out of  5 rating by Raushanah Singleton
"Staff is so friendly, they know who you are as soon as you call."

ricardo Gutierrez

October 13, 2016

1  out of  5 rating by ricardo Gutierrez
"Nice people but unfortunately to many mistakes and extra charges and they don't care.. They need to get retrain...."

Las Vegas

April 18, 2016

1  out of  5 rating by Las Vegas
"I come to notice that State Farm is good for having gap insurance. Other than that. One girl quoted me for a price. And the month after. I get a bill of 200$ extra. And they didn't even care to notice that she was wrong. They probably think I made that up. I've been with them for about 4 years now. I always pay my 6month premium on time in full. And the last 2 new premiums I got. They bumped the prices each time. So I'm done with them. Gieco has way better prices and coverage."

Urania Sims

January 19, 2016

5  out of  5 rating by Urania Sims
"Don & Dianna are the kindest people ever! You feel at home as soon as you walk through their door. We've been doing business with them for 4 years now and they honestly work hard make sure you're taken care of... they even feed you! (Our kids love that!!)😃"

Emilymonique Mendoza

January 9, 2016

1  out of  5 rating by Emilymonique Mendoza
"People are great. To bad they are not on top anything and customers have to be calling to see what is going on with their insurance."